The Federal Trade Commission (FTC) has filed a lawsuit against Dollar General, accusing the discount retailer of engaging in deceptive pricing practices. The complaint, lodged in the U.S. District Court for the Middle District of Tennessee, alleges that the company has charged customers more at checkout than the prices advertised on shelves and in promotional materials.

Twenty states have joined the FTC in the legal action, highlighting widespread concern over the retail chain's pricing methods. The states involved include Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah, and Wisconsin.

According to the FTC, Dollar General was aware of the pricing discrepancies for an extended period but failed to address the problem adequately. Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, criticized the company for eroding consumer trust and causing financial harm, particularly to communities already facing economic challenges.

Dollar General, headquartered in Goodlettsville, Tennessee, near Nashville, did not immediately respond to requests for comment.

The case reflects growing consumer frustration over pricing transparency in retail and dining sectors, especially amid rising costs and concerns about innovative pricing techniques, such as those involving artificial intelligence tools. The lawsuit underscores regulatory scrutiny of pricing practices as shoppers seek clearer and more reliable information at the point of sale.