Eyemart Express, a national optical and optometric service provider, disclosed a cybersecurity incident affecting certain customers’ personal information. The company detected unauthorized access to its systems on February 12, 2026, and contained the breach the same day, initiating an investigation to assess the extent of the compromise.

According to Eyemart, the information exposed varies depending on the individual’s interaction with the company. For some customers, data such as names, vision insurance details, dates of birth, and eyeglass prescriptions or purchase records were accessed. In other cases, the breach involved additional sensitive data including names, addresses, Social Security numbers, health plan information, and other personal identifiers. Eyemart has sent notification letters to those affected when current contact information was available.

As part of its response, Eyemart is enhancing its security protocols, including updates to training, processes, and preventative measures aimed at reducing the risk of future incidents. The company is also cooperating with federal law enforcement authorities in the ongoing investigation.

For individuals whose Social Security numbers were part of the breach, Eyemart is offering complimentary credit monitoring services. Customers with questions or concerns — including those who have not received notification letters — can contact Eyemart directly via a dedicated hotline at 800-655-4635.

Eyemart urges all affected individuals to remain vigilant against potential identity theft and fraud. Consumers are advised to regularly review their financial statements and obtain free annual credit reports from the three major credit reporting agencies: Equifax, Experian, and TransUnion. They may request these reports through the website www.annualcreditreport.com or by calling 1-877-322-8228. The company also reminds consumers to watch for any unfamiliar accounts, inquiries, or errors and to report discrepancies to the respective credit bureaus.

Additional resources on identity theft, fraud alerts, and credit security are available through the Federal Trade Commission and state Attorney General offices. The FTC can be reached at 1-877-ID-THEFT (438-4338).