Former FTX executives have criticized a recent dramatization of the cryptocurrency exchange’s collapse, arguing that key aspects of their personalities and the company’s downfall have been inaccurately portrayed. The series, produced by Netflix and titled “The Altruists,” has drawn particular scrutiny from Constance Wang, FTX’s former chief operating officer, who described significant artistic liberties in the depiction of her former colleagues.

Wang, who worked closely with founder Sam Bankman-Fried (SBF) and former co-CEO Caroline Ellison, contested the confident and assertive portrayals shown in the series’ trailer. She recalled that Bankman-Fried was socially awkward, often avoiding eye contact and exhibiting nervous behaviors, a sharp contrast to the charismatic figure depicted on screen. Similarly, Wang described Ellison, who pleaded guilty and testified against Bankman-Fried in court, as soft-spoken and gentle rather than assertive or aggressive.

Quinn Li, a former marketing manager at FTX who relocated to the Bahamas to support the company, also expressed disappointment in the dramatization, calling it overly romanticized and emotionally exaggerated. She emphasized that the team was composed of rational individuals focused on business, rather than the “silly” personas suggested by the dramatization.

The collapse of FTX unfolded in November 2022, marking a major turning point for the cryptocurrency market. Wang recalled the moment SBF informed the team that the exchange lacked sufficient liquidity to meet customer withdrawal demands, revealing an $8 billion shortfall. This announcement came after a prolonged period of delayed withdrawals and heightened panic among staff. Wang described the shock and disbelief she and her colleagues experienced upon learning the extent of the financial gap.

The failure of FTX, which had millions of customers worldwide, resulted in billions of dollars in losses for investors. Efforts led by the company’s bankruptcy team have successfully recovered approximately $16.5 billion, allowing customers to be repaid at 118% of their balances—based on cryptocurrency valuations from late 2022, which remain far below current market prices.

Wang, who has never been charged with any wrongdoing and was not called to testify during Bankman-Fried’s trial, acknowledged that while she managed global growth efforts and invested heavily in FTX’s native token, critical internal information was often kept from her. She maintained that deliberate concealment was a factor in her limited awareness of the deeper financial problems.

After enduring intense scrutiny and personal hardships, including depression following the public fallout, Wang has resumed her career in the cryptocurrency sector. In 2025, she co-founded Pacifica, a trading platform that has reportedly facilitated $10 billion in transactions in recent months. Reflecting on the episode, she expressed sadness and disappointment rather than anger toward her former colleagues, stating that she does not harbor personal grudges despite the significant consequences of the collapse.

Ellison served a 14-month sentence before her release earlier this year and is now employed at a San Francisco-based charity under the pseudonym “Carol.” The broader FTX scandal continues to reverberate throughout the crypto industry, serving as a cautionary tale about oversight and transparency in the rapidly evolving digital asset space.