Metthier, a subsidiary of SKY ICT, is preparing to introduce humanoid robots at Suvarnabhumi Airport by the end of 2026 to assist passengers during the pre-boarding process. This deployment is part of a broader initiative spearheaded by a joint venture set to be established in May between SKY Group, Shanghai-based robotics firm Agibot, and Thai IT distributor COM7.

The joint venture, with Metthier holding a majority stake, aims to address labour shortages in Thailand’s service sector by focusing on robots with specialised skills tailored to specific tasks. Metthier’s chief executive, Kayon Tantichatiwat, emphasized the shift from general-purpose humanoids to robots trained through customised data sets to perform functions such as cleaning, security patrols, coffee service, and passenger assistance using virtual reality and simulation technologies.

“These robots will not simply be for display; they are designed to greet passengers, guide them through check-in procedures, and potentially assist with handling heavy luggage,” Kayon said, highlighting the practical utility alongside enhancing the airport’s international profile through technology adoption.

The company views this move as timely amid a tightening labour market in Thailand, as rising costs associated with human workers — including overtime, benefits, and holiday pay — make robotic solutions increasingly attractive. Kayon noted that while the initial cost of a humanoid robot ranges from 700,000 to 800,000 baht, this figure is expected to decline to approximately 200,000 baht per unit over time, offering a favorable return on investment.

Beyond passenger service, Metthier also points to operational improvements, such as mobile robots capable of active patrolling and real-time issue detection, including identifying spills in airport restrooms requiring immediate attention — a role that static CCTV systems cannot fulfill.

The joint venture’s roadmap includes developing customised data sets tailored to diverse client requirements, aiming to integrate AI-driven humanoids into Metthier’s facility management ecosystem. The company envisages replacing up to half of manual labour in repetitive or high-risk tasks within the next five years.

Metthier has already made strides in robotics innovation, launching the Mett-Bot GR3000L in July 2024. This AI-driven patrol robot, equipped with Internet of Things and cloud connectivity, is currently undergoing trial operations at the Iconsiam shopping mall, serving to bolster security services while reducing operational expenses.

The smart facility management arm of SKY Group reported revenue of 2.82 billion baht in 2025, marking a 105% increase from the previous year. Industry observers note that Thailand’s facility management sector, traditionally reliant on manual labour, is undergoing a digital transformation that is expected to accelerate with the adoption of technologies like those introduced by Metthier.