MyKad QR code only for enforcement agencies’ use

By the Editorial Team · Friday, September 18, 2026

The new MyKad identification cards feature a QR code accessible only by enforcement agencies and have removed the Touch ’n Go function as it moves to digital platforms. This update enhances security and reflects shifting payment trends, while ensuring continued access to government subsidies without immediate need for card replacement.

PUTRAJAYA — The QR code embedded in the newly issued MyKad identification cards is designed exclusively for use by enforcement agencies, including the National Registration Department (JPN), and is not accessible to the general public via ordinary smartphone cameras.

Muhammad Asraf Sukadi, director of the JPN Identification Card Division, explained that the QR code serves as a security feature intended to facilitate information retrieval for enforcement purposes rather than for payment or other public uses. He also highlighted that the card incorporates a transparency window as an additional security element, making it difficult to counterfeit.

In the latest MyKad iteration, the Touch ’n Go function, previously integrated into the card, has been removed. Muhammad Asraf attributed this change to Touch ’n Go’s shift toward digital payment methods, especially e-wallets accessible through smartphones. He noted that users who wish to continue utilizing Touch ’n Go services would need to use a physical card or alternative options.

Reactions to the new MyKad design have been mixed, according to Muhammad Asraf, with some members of the public expressing approval while others have voiced dissatisfaction. He emphasized that the design was finalized after approval by the ministry’s senior management and JPN officials.

Muhammad Asraf also urged the public not to rush to replace their existing MyKad, assuring that there is sufficient time to complete the transition. To reduce waiting times, applicants can schedule appointments via JPN’s MyJanjiTemu online system, although walk-in applications remain available.

Regarding government subsidies, Muhammad Asraf reassured that access will not be impacted by the new card, as subsidy data is stored within the administrative systems such as Sara or Budi rather than on the MyKad itself. For urgent subsidy-related needs requiring the new MyKad, the public is advised to visit one of 40 designated JPN branches for expedited processing; applications submitted at other locations may take five to seven days.

On the first day of applications for the new MyKad, more than 300 queue numbers were issued during the morning, compared with the usual range of 100 to 200, representing an increase of more than 60 percent. Muhammad Asraf reported no significant issues with the application process. Processing times generally average around 30 minutes for adult applicants without complications, while applications for 12-year-olds typically take about an hour.

This article was reported by synthesizing coverage from multiple independent news outlets to present a balanced, unbiased account. Read about our editorial standards. Spotted an error? Let us know.