Qatar Railways Company (Qatar Rail) has been named “Worldwide Operator of the Year” at the 2026 Global Light Rail Awards, recognizing the company’s operational efficiency, safety standards, and customer service excellence across its Doha Metro and Lusail Tram networks. The award highlights Qatar Rail’s commitment to innovation, sustainability, and continuous improvement in its rail operations.
The accolade was received by Qatar Rail’s CEO, Jassim Mohammed al-Ansari, alongside senior management at a ceremony held in London. Al-Ansari described the recognition as a reflection of the company’s dedication to operational excellence and a milestone reinforcing its position among the world’s leading rail operators. He noted that the award underscores the organisation’s ongoing efforts to enhance customer experience, invest in national talent, and strengthen partnerships, aligning with the broader objectives of Qatar National Vision 2030.
Engineer Ahmad Mohammed al-Saleh, Chief of Service Delivery at Qatar Rail, emphasized the company’s focus on operational safety, readiness, and customer service. He highlighted the use of smart technologies and modern asset management approaches that have enabled the Metro and Tram services to operate without interruption under varied conditions, including during major events such as the FIFA Arab Cup 2025. Al-Saleh pointed out that maintaining high safety and reliability standards has been key to delivering consistent, world-class transport services throughout.
In 2026, Qatar Rail sustained an average daily ridership of approximately 200,000 passengers while ensuring seamless and secure service across its networks. This achievement builds on the company’s prior recognitions as “Highly Commended” in the same category in 2024 and 2025, marking a significant progression in operational performance.
The Global Light Rail Awards, held annually, honour excellence, innovation, and best practices within the light rail and public transport sectors. The 2026 ceremony included 17 award categories, with Qatar Rail securing the top prize for “Worldwide Operator of the Year.”