Qatar Islamic Bank (QIB) has launched a new travel discovery and hotel booking feature within its mobile app, developed in partnership with Unravel, a video commerce platform specializing in travel and lifestyle. The service offers QIB debit and credit cardholders access to over 3.5 million hotels worldwide, combining short-form video content with artificial intelligence-driven travel planning and an integrated booking process.
This initiative marks the first time a bank in Qatar has integrated such an immersive travel platform directly into its digital banking environment. Users can explore hotels through video content, receive personalized recommendations tailored to their preferences, and complete bookings without leaving the QIB Mobile App.
The platform also includes specialized travel filters designed to accommodate diverse customer needs, including options for family leisure travel. QIB cardholders benefit from exclusive member rates, a best price guarantee, and access to dedicated customer support available 24 hours a day via WhatsApp and email.
D Anand, general manager of QIB’s Personal Banking Group, emphasized the bank’s commitment to expanding its digital offerings in line with evolving customer lifestyles. He noted that the collaboration with Unravel enables the bank to provide a seamless and convenient travel booking experience within the familiar and trusted digital banking environment.
Vijay Anand, founder and CEO of Unravel, highlighted the innovative nature of the partnership, which introduces Unravel’s travel platform to Qatar. He described the service as an intuitive bridge between travel inspiration and booking, combining immersive video content, AI-powered planning, and a comprehensive hotel inventory. He also pointed to QIB’s emphasis on digital innovation and customer experience as key factors in the collaboration’s success.
The addition of this travel booking service reflects the growing trend among financial institutions to enhance customer engagement by integrating lifestyle solutions within their digital platforms. By offering this new feature, QIB aims to provide greater convenience and value to its customers through innovative technology.
