QNB Group, a prominent financial institution operating across the Middle East and Africa, has renewed its ISO 22301 certification for Business Continuity Management Systems, underscoring its dedication to operational resilience and service continuity. This latest certification marks 15 years of ongoing efforts to enhance the Group’s ability to maintain critical functions amid various disruptions.

ISO 22301 is an internationally recognised standard that sets out requirements for effective business continuity management. The certification confirms QNB’s capability to anticipate, respond to, and recover from incidents that could potentially interrupt its operations, ensuring continuous service delivery.

The renewal reflects the work of QNB’s Business Continuity Management team and Business Continuity Plan coordinators in maintaining and advancing crisis management protocols, disaster response strategies, operational readiness, and disaster recovery plans. These comprehensive measures aim to safeguard the bank’s services for its customers and stakeholders across its global network.

Over the years, QNB has strengthened its preparedness through regular testing programmes, scenario-based exercises, enhanced technology infrastructures, and expanded disaster recovery capabilities in multiple locations. The Group also maintains alignment with evolving international standards and regulatory expectations related to business continuity.

QNB continues to review and refine its business continuity strategies, incorporating insights from various drills and exercises to address emerging threats and ensure stable, reliable operations worldwide. This proactive approach supports the bank’s commitment to protecting critical infrastructure and maintaining uninterrupted banking services amid changing risk landscapes.