A recent survey conducted by the Tenancy Deposit Scheme (TDS) Charitable Foundation reveals that seven out of ten private renters in England remain unaware of or do not fully understand the Renters’ Rights Act, which came into effect on May 1. The legislation, designed to enhance tenant protections within the private rental sector, has been described by housing experts as a significant development, yet the findings highlight widespread unfamiliarity among renters about their new legal entitlements.
Jennifer Harris, head of policy, research, and social impact at the TDS Charitable Foundation, emphasized that while the Renters’ Rights Act has the potential to improve conditions for tenants, the benefits depend heavily on renters being informed. Harris expressed concern over the low awareness levels, particularly among vulnerable groups such as students, low-income individuals, and residents of bedsits or shared accommodations.
The foundation’s survey, which included over 2,000 private tenants across England, showed that nearly 69 percent of respondents had little to no knowledge of the new statute. Harris urged a collaborative effort among government bodies, landlords, letting agents, advice services, and sector organisations to disseminate information more effectively and support renters in understanding and exercising their rights.
Insights from the English Housing Survey 2024-2025 provided additional context, revealing that 45 percent of private renters whose tenancies had ended within the past three years had received a section 21 notice, a legal mechanism allowing landlords to regain possession without providing a reason. The Renters’ Rights Act abolished the use of section 21 notices, aiming to mitigate insecurity among tenants. Most tenants reported receiving these notices because landlords intended to sell the property or to occupy it themselves.
Demographic data indicates that tenancy dynamics differ across the UK: while single occupants constitute the majority of renters in most regions, families dominate the private rental sector in England, with 38 percent of tenants reported as couples with children. Geographic variation also exists in housing types, with flats more common in England and Scotland and houses prevailing in Wales and Northern Ireland.
The survey’s findings underscore the necessity for increased outreach and education to ensure renters are fully aware of and able to utilize the protections provided by the Renters’ Rights Act. Without effective communication and support, the intended improvements to tenant security and rights may not be fully realised.