The UK government is set to invest more than £33 million in installing new ticket barriers at railway stations to combat fare evasion, which is estimated to cost the rail industry up to £400 million annually. The Department for Transport (DfT) announced that the funds will be used to deploy a combination of taller, head-height gates and standard waist-high barriers at stations identified as "fare dodger hotspots."
The taller barriers, developed by Cubic Transportation Systems, will range in height from approximately 4.5 feet (1.4 meters) to 6 feet (1.8 meters). These gates are designed to prevent passengers from climbing over or slipping under them and are equipped with artificial intelligence software to detect passengers attempting to "tailgate"—passing through behind paying customers without scanning in. When suspicious behavior is detected, alerts are sent to railway staff, and a record of the potential offence is created.
The rollout is expected to begin in the first half of next year and continue until mid-2028. Funding has been allocated to multiple rail operators, including Avanti West Coast, East Midlands Railway, Greater Anglia, and Thameslink, with the latter planning installations at stations such as Elephant and Castle, Gipsy Hill, Royston, Stevenage, and Worthing. Other locations highlighted for barrier installation include Stafford, Liverpool Lime Street, and Manchester Piccadilly.
Rail minister Lord Peter Hendy emphasized that fare evasion undermines confidence in the railway system and leads to significant revenue losses that could otherwise be invested in service improvements. He stated that preventing fare dodgers from reaching platforms protects taxpayer money and supports network investment while ensuring fairness for paying passengers.
While the introduction of advanced barriers aims to reduce lost ticket revenue, some industry reports have identified ongoing challenges. A recent Office of Rail and Road report noted that despite technological advances, fare evasion and lost revenue continue to rise. The report called for greater consistency in revenue protection practices and improvements in making it easier for passengers to purchase correct tickets.
Additionally, the government has introduced complementary reforms to tackle fraudulent ticket refunds, such as limiting the eligibility window for unused ticket refunds to midnight on the day of first validity. Officials also expressed hope that moving towards a more centralized railway system under public ownership would facilitate a unified approach to reducing fare evasion across the network.
Overall, the planned installation of taller, AI-enabled ticket gates reflects a broader strategy to deter fare evasion through physical infrastructure and technology, while efforts continue to streamline fare payment and enforcement practices.
