Thames Water Utilities Limited has announced a temporary ban on certain uses of water across its entire supply area, effective from 00:01 BST on Thursday, July 23, 2026, until further notice. The restriction is implemented under the authority of sections 76 and 76A–C of the Water Industry Act 1991 in response to current drought conditions.

The prohibition applies to all water supplied by Thames Water, including water billed by other companies on behalf of Thames Water. The company has outlined specific activities that are banned to conserve water resources during this period.

Among the prohibited activities are watering gardens and plants on both domestic and non-commercial properties using hosepipes, as well as washing private motor vehicles and trailers with hosepipes. The ban extends to various other uses deemed non-essential to managing the water supply efficiently under drought conditions.

Thames Water has provided detailed guidance on the scope of the restrictions, exceptions, and compliance measures on its official website. The company is urging customers to adhere strictly to the ban and to apply water-saving measures wherever possible.

Failing to comply with the restrictions may result in enforcement actions and penalties as stipulated under the Water Industry Act. Thames Water has emphasized the importance of public cooperation to help mitigate the impact of the drought and ensure sustainable water supply throughout the region.

Customers seeking more information or updates are encouraged to consult Thames Water’s website, which also offers advice on drought conditions and water efficiency practices.